Terms of Use

1. Who we are

Zyrenithor Ltd is a company registered in England and Wales. Registered office: Unit 157781, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK. Contact: zyrenithor@gmail.com.

2. Eligibility & account

• You must be at least 18 years old and have capacity to contract.
• You’re responsible for keeping login credentials secure and for all activity under your account.

3. Scope of services

We provide online mentoring and consultancy focused on digital marketing, brand positioning, client acquisition systems, premium offer design, and related strategic guidance. Delivery is typically via video calls, collaborative workspaces, and digital documents. Scope, deliverables, and timelines may be further specified in proposals, order forms, or statements of work (“SOW”), which form part of these Terms.

4. No guarantees; educational nature

Our Services are educational and advisory. We do not make promises of revenue, clients, or specific outcomes. You retain control over implementation and business decisions and remain solely responsible for compliance with all applicable laws and regulations in your jurisdiction.

5. Fees, billing, refunds, cancellations

• Fees & taxes. Fees are as quoted in the applicable proposal/SOW and are exclusive of VAT/sales taxes unless stated otherwise.
• Invoicing & payment. Unless otherwise agreed, fees are due in advance. We may use third-party payment processors (e.g., Stripe). Late amounts may accrue interest at the statutory or agreed rate.
• Refunds. Unless required by law or expressly stated in a proposal/SOW, fees are non-refundable once Services commence. Where applicable consumer law provides a cooling-off period, we will comply with those rights.
• Chargebacks. You agree to contact us first to resolve billing issues before initiating chargebacks.
• Price changes. We may update pricing for future engagements; existing signed SOWs are honoured.

6. Scheduling & rescheduling

• Sessions are booked via our calendar tools. Please ensure time zone accuracy.
• Rescheduling with at least 24 hours’ notice is generally permitted once per session. No-shows or late cancellations may be forfeited.
• We may reschedule for force majeure or unavoidable conflicts, providing reasonable notice.

7. Acceptable use

• No unlawful, defamatory, infringing, or misleading activity.
• No sharing of access links or content beyond your team unless permitted.
• No scraping, reverse engineering, or attempting to bypass security.
• Client-provided content must be lawful and free of third-party rights violations.

8. Intellectual property

• Our IP. We retain ownership of pre-existing materials, frameworks, methods, and brand assets (including the “ZYR” monogram and “Zyrenithor” wordmark). We grant you a non-exclusive, non-transferable licence to use deliverables internally for your business, unless a broader licence is stated in an SOW.
• Your IP. You retain IP in materials you supply. You grant us a limited licence to use them solely to provide the Services.
• Restrictions. You may not resell, redistribute, or publicly publish our materials without written permission.

9. Confidentiality & testimonials

• Each party agrees to keep the other’s non-public information confidential, using it only to deliver or receive the Services.
• With your consent, we may reference your brand name/logo as a client and publish anonymised case studies or testimonials. You may withdraw consent prospectively by written notice.

10. Data protection & privacy

We act in accordance with UK data protection law, including the UK GDPR and Data Protection Act 2018. Our processing of personal data is described in our Privacy Policy. Where we act as a processor on your behalf, a separate Data Processing Agreement (DPA) may apply.

11. Third-party tools & payments

We may integrate third-party tools (e.g., Zoom, Google, Notion, Stripe). Use of such tools is subject to their own terms and privacy policies; we are not responsible for third-party services.

12. Disclaimers

Except as expressly stated, the Services are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

13. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, data, or business opportunities. Our total aggregate liability arising out of or related to the Services will not exceed the amounts actually paid by you to us for the Services giving rise to the claim in the 12 months preceding the event.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under applicable law.

14. Indemnity

You agree to indemnify and hold Zyrenithor harmless from claims arising out of (a) your misuse of the Services; (b) content you provide; or (c) your breach of these Terms or applicable law.

15. Consumers & statutory rights

If you are a consumer in the UK or EU, you may have statutory rights (including potential cooling-off rights) under applicable law such as the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. Nothing in these Terms seeks to exclude those rights.

16. Termination

• Either party may terminate for material breach not cured within 14 days after written notice.
• Upon termination, amounts due remain payable; licences granted to you for deliverables already provided continue as set out in Section 8.

17. Changes to the Services or Terms

We may update the Services or these Terms from time to time. Material changes will be notified via the Site or email. Continued use after changes take effect constitutes acceptance.

18. Governing law & disputes

These Terms and any non-contractual obligations are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, without prejudice to any mandatory consumer rights in your country of residence.

Before formal proceedings, the parties will attempt good-faith resolution within 30 days of a written notice of dispute.

19. Force majeure

Neither party is liable for failure or delay caused by events beyond reasonable control (including but not limited to strikes, internet/provider failures, outages, pandemic measures, war, governmental restrictions, or natural disasters).

20. Contact

Questions about these Terms? Contact: zyrenithor@gmail.com.