Zyrenithor Ltd - Refund & Cancellation Policy

Refund & Cancellation Policy

At Zyrenithor Ltd, we value transparency and customer satisfaction. Our goal is to ensure that every client has a positive experience with our mentoring and consultancy services. This Refund & Cancellation Policy explains when and how you can request a refund.

Eligibility for Refunds

You may be eligible for a full refund under the following circumstances:

  • If the mentoring or consultancy service has not yet started after your purchase.
  • If you cancel your package within 7 days of payment and before receiving any strategic materials or sessions.
  • If there is a clear failure on our side to deliver the agreed service.

Non-Refundable Cases

Refunds will not be issued under the following conditions:

  • After mentoring sessions, consultancy calls, or materials have already been delivered.
  • If results are not achieved due to lack of client participation or implementation of our recommendations.
  • Requests made after the 7-day refund window.

How to Request a Refund

If you believe you are eligible for a refund, please contact our support team immediately. We aim to resolve all refund requests quickly and fairly.

Contact Channels:

Once your request is reviewed, approved refunds will be processed within 5-10 business days, depending on your payment provider.

Customer Support Commitment

Our dedicated support team is committed to resolving issues quickly and effectively. Most inquiries, including refund and cancellation requests, are resolved within 24 to 48 hours.

Changes to This Policy

Zyrenithor Ltd reserves the right to update this Refund & Cancellation Policy when necessary. Any updates will be posted on this page with the “last updated” date.